Shipping & Refund

SHIPPING AND REFUND POLICY

1. Processing Time: Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays) after payment confirmation.

2. Shipping Rates:
Shipping costs are calculated based on the weight of your order and the destination. Rates are displayed at checkout.
3. Shipping Methods:
We offer standard and expedited shipping options. Delivery times vary based on the selected method and destination.
4. Domestic Shipping:
We ship everywhere in the world. Please provide accurate and complete shipping information to ensure timely delivery.
5. International Shipping:
International shipping is available. Customers are responsible for any customs duties or taxes imposed by their country.
6. Tracking Information:
Once your order is shipped, you will receive a tracking number via email to monitor the progress of your delivery.
7. Lost or Damaged Items:
In the rare event of lost or damaged items during transit, please contact our customer support within 30 days of receiving the order.
8. Incomplete or Incorrect Addresses:
Ensure accurate shipping details during checkout. We are not responsible for orders with incomplete or incorrect addresses provided by the customer.
9. Delivery Delays:
External factors like weather conditions or carrier delays may impact delivery times. We appreciate your patience in such instances.
10. Contact Information:
For any shipping-related inquiries, contact our customer support at dunkshortsofficial@gmail.com 

Refund Policy:

1. Eligibility:
To be eligible for a refund, items must be returned in their original condition within 30 days of purchase.
2. Refund Process:
Contact our customer support to initiate the refund process. Once the returned items are received and inspected, we will notify you of the approval or rejection of your refund.
3. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
4. Refund Timeframe:
Refunds are processed within [number of days] days of receiving the returned items. The time it takes for the refund to reflect in your account may vary.
5. Non-Refundable Items:
Certain items, such as worn clothes, are non-refundable.
6. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance. We will provide instructions on how to proceed.
7. Refund Exceptions:
We reserve the right to refuse refunds on items that are not in their original condition or do not meet our return criteria.
8. Contact Information:
For any refund-related inquiries, contact our customer support at dunkshortsofficial@gmail.com
9. Policy Updates:
This refund policy is subject to change. Please check our website for the latest information.